Questions, answered
The things people most often ask before their first visit. Can’t see yours? Call us — we’re happy to help.
Payment
Do you accept my health fund?
We accept all major Australian health funds and use HICAPS, so you can claim on the spot. Not sure what your fund covers? Call us and we’ll check.
How much does a check-up cost?
A standard check-up and clean starts from the range shown on our fees page, before any health-fund rebate. Your final fee depends on what you need on the day.
Do you offer payment plans?
Yes — we work with several payment-plan providers for larger treatments. Ask us and we’ll explain the options.
Visiting
Are you open on weekends?
Yes — we’re open Saturday mornings, and we have a late night on Thursday until 8pm. Current hours are at the bottom of every page.
What should I bring to my first appointment?
Bring your health-fund card (and Medicare card if your child may be eligible for the CDBS), plus any details of past dental treatment if you have them.
I’m nervous about the dentist — can you help?
Absolutely. We see a lot of anxious patients and take it at your pace, explaining everything as we go. Let us know how you’re feeling when you book.
Emergency
Do you see emergency patients same-day?
We hold appointments aside each day for emergencies and do our best to see you the same day. Call as early as you can.
Still have a question?
Whether it’s a check-up that’s overdue or a tooth that’s bothering you today, we’re a phone call away — a few streets back from the beach in Cronulla.
Opens 9am today